Shipping Policy

Shipping Policy

Welcome to domesticroid.com, where your shopping experience is our priority. Our shipping policy ensures your orders are handled with care and delivered promptly.

Shipping Information

Shipping Methods

We offer a variety of shipping methods to cater to your needs, including standard, expedited, and overnight services.

Domestic Shipping

Processing Times

Orders typically take 1-2 business days to process before shipment.

Delivery Times

Expect your package to arrive within 3-5 business days after it has been shipped.

International Shipping

Countries Served

We currently ship to over 50 countries worldwide. For a complete list, please check our checkout page.

Customs and Import Duties

Customers are responsible for any customs or import duties applied to their order. These fees are determined by the destination country and are beyond our control.

Order Processing

Order Confirmation

Once you place your order, you will receive an email confirmation with your order details.

Order Tracking

Track your order easily through our website or by using the tracking number provided in your shipping confirmation email.

Changes to Orders

To make changes to your order, please contact our customer support team immediately. Changes cannot be guaranteed once an order has been processed.

Shipping Rates and Charges

Domestic Shipping Rates

Shipping rates within the contiguous United States start at $30 for standard delivery.

International Shipping Rates

International shipping rates vary depending on the destination and weight of the package. Rates will be calculated at checkout.

Free Shipping Promotions

We offer free standard shipping on orders over $500 within the contiguous United States.

Packaging

Packaging Standards

All orders are packaged with care to ensure your items arrive in perfect condition.

Eco-friendly Initiatives

We are committed to using eco-friendly packaging materials whenever possible to reduce our environmental impact.

Shipping Restrictions

Prohibited Items

Certain items, such as hazardous materials, cannot be shipped. A list of prohibited items is available on our website.

PO Boxes and APO/FPO Addresses

We do ship to PO boxes and APO/FPO addresses using standard shipping methods.

Returns and Exchanges

Returns and Exchanges

While we strive for your complete satisfaction with every purchase, we understand that returns or exchanges may sometimes be necessary. Our hassle-free return policy allows returns within 30 days of receipt, provided the items are unused and in their original packaging. Customers are responsible for return shipping costs unless the return is due to our error.

Lost or Damaged Shipments

In the unfortunate event that your package is lost or arrives damaged, please contact our customer support team immediately. We will work diligently with the shipping carrier to resolve the issue and either replace your items or provide appropriate compensation. We offer exchanges for items of equal or lesser value within 30 days of purchase.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

Compensation or Replacement

We will work with you to either provide compensation or send a replacement for lost or damaged items as quickly as possible.

Customer Support

Contact Information

For any shipping-related inquiries, please email us at [email protected] or call our customer support hotline at +1-000-000-0000.

Support Availability

Our customer support team is available Monday through Friday, 9 AM to 5 PM EST, excluding holidays.

FAQs (Frequently Asked Questions)

What countries do you ship to?

We currently ship to over 50 countries worldwide. For specifics, please check our checkout page.

How can I track my order?

You can track your order using the tracking number provided in your shipping confirmation email or by logging into your account on our website.

What should I do if my package is lost?

If your package is lost, please contact our customer support team immediately so we can initiate an investigation with the shipping carrier.

What is your return policy?

Our return policy allows returns within 30 days of purchase for a full refund.

Do you offer expedited shipping?

Yes, we offer expedited shipping options for both domestic and international orders. Please select your preferred option at checkout.

This comprehensive Shipping Policy ensures transparency and reliability for all our customers at domesticroid.com. Should you have any further questions or need clarification, please do not hesitate to contact us. Happy shopping!